Skip to content

Website Management & Support

Our expert team handles technical and content updates for your site so you can build your business.

green checkmark icon

Fast Hosting & CDN

We partner with Flywheel and Fastly to deliver your website fast and secure.

green checkmark icon

Technical Support

All technical updates and inquiries will be handled by our in-house support team.

green checkmark icon

Content Management

With our Managed plan, you get unlimited content edits from a skilled site manager.

expert web support website management

Fast & Reliable Website Support and Content Management

Once we launch your new Sitebeam site on our fully managed web hosting platform, we will handle any technical updates required to keep your site running safely, quickly and smoothly. If you encounter any issues or have questions, you can reach out to our dedicated support team via email or live chat and we will happily assist.

Customers our Managed plan also get unlimited content updates. Just send any copy edits, blog posts, new team members, etc. to our team via email or live chat and we will publish the changes within 24 hours on business days. Typically, we have content edits resolved within an hour of submission!

Sitebeam website design development process

Your All-in-One Business Website Solution

1

Quick & Simple Onboarding

Fill out our simple onboarding form so we can get a feel for who you are as a business.

2

Rapid Website Development

We design & develop your business website at light-speed, launching in days instead of months.

3

Web Support & Management

Our expert team handles technical and content updates for your site so you can build your business.

white quote icon

“The website has successfully launched and is always up and running; we’re constantly generating leads via the site. Whenever I request updates, they are completed within 48 hours unless they’re extremely complicated.”

Michael Y.

Founder

Industries We Serve

Sitebeam builds websites for service-based business, with a focus on attorneys & small law firms, accounting firms, and mental health practices.

home improvement website design services

Contractors

Our conversion-focused web designs are perfect for contractors & home services businesses.

Learn More
accounting firm icon

Accounting Firms

Your accounting firm deserves an impactful website that gives you a competitive edge.

Learn More
law firm icon

Law Firms

Our friendly and professional website designs help your law firm capitalize online.

Learn More
mental health icon

Mental Health

Your patients’ first impressions of your practice are often your website—make it count!

Learn More

Website Support FAQs

Have a question that we don’t address below? Visit our contact page and send a message.

Does Sitebeam provide web hosting?

Yes, we will host your website through Flywheel, a premium provider of managed WordPress hosting by WPEngine. Along with hosting, you will get SSL Certificate, CDN through Fastly as well as SendGrid domain validation to improve email deliverability. There are no extra steps on your end to get this setup—just bring your domain and we will handle the rest!

Can I migrate my website to my own web hosting account?

Yes, you may opt-out of Sitebeam hosting and move your website to your own WordPress hosting setup. To do so, we require a one-time transfer fee of $500 and we will not be able to accommodate your site on either of our Basic or Managed plans going forward. By electing to host your website elsewhere, you will be responsible for all maintenance, technical updates, security, content management and future development of your site.

What is included with my monthly website hosting, maintenance & support package?

With our Basic plan, you get web hosting via Flywheel, SSL Certificate, CDN, PHP/WordPress/plug-in updates, security & spam protection, and technical support. This plan does not include content management; you will be responsible for publishing blogs, creating new pages, adding team members, etc.

With our Managed plan, you get everything included in the Basic plan, plus unlimited content edits, Google Analytics setup, monthly traffic & KPI reports, a one-time SEO launch audit, and priority technical support.

While there are additional perks and periphery services that come with each of the above items, these are the high-level items. If you have more specific technical questions, please contact us at hello@sitebeam.co with any questions or send us a message on our contact page.

How do I contact Sitebeam support if I need help?

You can reach our support team via email at support@sitebeam.co or use the live chat feature on our website and web app (in the bottom-right corner).

Does Sitebeam update content on my site for me?

With our Managed plan, our support team will handle any and all website content edits for you. In the case you have a blog to publish, service to add, team member to bring on—just send the copy and what you’d like to do and we will handle it!

We do not offer content edits on our Basic plan. This plan should be chosen only if you are comfortable working within the WordPress admin area.

Am I able to update my website content on my own?

Yes, upon launch you will be provided administrator-level access to your website so you or your team can make content edits. You can have an unlimited number of administrator users added to your site, for you in-house team, contracted digital marketers, copywriters, and more.

Does Sitebeam set up Google Analytics or provide traffic reports?

Yes, with our Managed plan your site will be set up with a Google Analytics property so you can review traffic data and user behavior to make educated business and marketing decisions. You will also receive a monthly traffic report via email, specifically built to provide you with quick snapshots of your most important KPIs.

Does Sitebeam provide SEO services?

Currently, we offer a one-time SEO audit and repair upon launch with our Managed Plan. This will ensure your site has no indexing issues or crawling errors, and your site health is in the 90%+ range.

In the future, we plan to roll out an Optimized plan that will include ongoing SEO and Conversion Rate Optimization services. Stay tuned!

Which pricing tier is right for me?

We currently offer two monthly service plans, Basic and Managed.

Our Basic plan is best for businesses who have experience working within a Content Management System (CMS) such as WordPress and are very comfortable handling all content updates on their own. This includes creating landing pages, updating team members, publishing blogs, and more. Our team will handle all technical updates such as PHP, WordPress, and plug-in updates—as well as provide your fully managed hosting account and technical support.

Our Managed plan includes everything in the Basic plan, except we handle any and all content management. This plan is recommended for anyone who is not comfortable handling website edits within WordPress or simply prefers to use their time more effectively. You will just need to provide our team with copy and an explanation and we will publish any content changes within 24 hours on business days. You can submit content edits via email at support@sitebeam.co or using the live chat feature on our website and web app.

Does Sitebeam offer website management plans for websites not created by Sitebeam?

No, we only offer web support and management for websites created by Sitebeam. If you currently have a website that was not created by Sitebeam that you like, we may be able to rebuild your site (with improvements) and bring you onto our monthly support and maintenance plan.

Ready to Learn More?

Please fill out the contact form and we will set you up for an intro call with an onboarding specialist.

Interested in a FREE technical SEO audit? Click here to start and we’ll send it right to your inbox in minutes.

"*" indicates required fields

Name*
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
This field is for validation purposes and should be left unchanged.